Privacy Policy

Last updated: 20-06-2026

1. Introduction

HousifyHub (“we,” “us,” or “our”) operates the website housifyhub.com, a property listing platform connecting landlords and property seekers in Kenya. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Kenya Data Protection Act, 2019.

By using HousifyHub, you agree to the collection and use of information as described in this policy.

2. Who We Are

HousifyHub is operated by [COMPANY NAME], [COMPANY ADDRESS], Kenya. Registration number: [KRA PIN / Business Registration Number].

For privacy-related questions, contact us at: [EMAIL ADDRESS]

3. What Data We Collect

For visitors (property seekers):

  • First name, last name, email address, phone number (upon registration)
  • Saved/favourite property listings
  • General usage data (pages visited, search queries)

For landlords / property listers:

  • First name, last name, email address, phone number (upon registration)
  • Property details submitted for listing (address, photos, pricing, description)
  • Payment information (processed by Pesapal — we do not store card or M-Pesa details directly)

Automatically collected data:

  • IP address, browser type, device type
  • Cookies and similar tracking technologies (see Section 8)

4. How We Use Your Data

We use your personal data to:

  • Create and manage your account
  • Display your property listings on the platform
  • Enable property search and saved favourites
  • Send account-related notifications (e.g. listing expiry reminders)
  • Process payments via our payment provider (Pesapal)
  • Improve the platform and troubleshoot technical issues
  • Comply with legal obligations

We do not sell your personal data to third parties.

5. Legal Basis for Processing

We process your data on the following grounds:

  • Contract performance: to provide the services you signed up for
  • Legitimate interest: to operate and improve the platform
  • Legal obligation: to comply with Kenyan law where applicable
  • Consent: for optional communications such as newsletters (where applicable)

6. Data Sharing

We may share your data with:

  • Pesapal (payment processing) — governed by their own privacy policy
  • Hostinger (web hosting) — servers located in India/Singapore
  • Legal authorities if required by Kenyan law

We do not share your data with advertisers or unrelated third parties.

7. Data Retention

  • Active account data is retained for as long as your account exists
  • Property listing data is deleted or anonymised 90 days after listing expiry
  • If you delete your account, your personal data is removed within 30 days
  • We may retain certain data longer if required by law

8. Cookies

HousifyHub uses cookies to:

  • Keep you logged in (session cookies)
  • Remember your preferences
  • Analyse general platform usage (analytics)

You can disable cookies in your browser settings, though this may affect platform functionality.

9. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing of your data
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) Kenya

To exercise your rights, contact us at: [EMAIL ADDRESS]

10. Data Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. All data is transmitted over encrypted HTTPS connections.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. The “last updated” date at the top of this page will always reflect the most recent version.

12. Contact

HousifyHub / [COMPANY NAME]
[ADDRESS], Kenya
Email: [EMAIL ADDRESS]

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